| The Management of Severn-Lamb UK
Limited have a policy of continual improvement.
In line with this policy we recognise the benefits
of operating our business in compliance with the
requirements of ISO 9001:2000.
It is the Managing Directors wish to ensure
that the Company complies with and fully embraces
the spirit of the requirements of ISO 9001:2000
which shall be subject to internal and external
audit at regular intervals. This provides a framework
for establishing and reviewing quality objectives
and enables us to maintain a structured and consistent
approach to business, maximise internal efficiency
and maintain through its adoption, the very highest
standards of customer care possible.
The Company complies with and seeks to exceed
the requirements of the Health and Safety at Work
Act: 1974.
It is the Managing Director's belief that in
adopting the procedures implicit within this standard,
it enables us to increase the company's operating
efficiency, minimise wastage, whilst maintaining
and continuously improving the levels of customer
satisfaction.
Our aim is to always achieve total customer satisfaction
with the services we offer so customers continue
to choose us as their preferred supplier and also
confidently recommend our Company to other potential
customers

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